This Privacy Policy explains how CM Virtual Solutions LLC (“we,” “us,” or “our”) handles information when you visit cmgrowthai.com (the “Site”), contact us, or book a call. It does not govern Ascend AI Studio or AscendPlatform, which have their own privacy policy at ascendplatform.site/privacy.
1. Who we are
CM Growth AI is a brand of CM Virtual Solutions LLC. We provide digital solutions and AI systems services. For privacy questions, contact us at [email protected].
2. Information we collect
Information you provide. When you email us or schedule a call, you may provide your name, email address, phone number, company name, project details, and appointment information.
Information collected automatically. Our hosting provider may record standard technical information such as your IP address, browser type, device type, pages visited, and referring URL in server logs. This information is used for security, troubleshooting, and understanding aggregate site usage.
Booking information. Our scheduling calendar is provided by LeadConnector/GoHighLevel. Information you enter into the calendar is processed by that provider and shared with us so we can prepare for and follow up on the call.
We do not currently run advertising or analytics tracking on the Site. If that changes, we will update this policy and, where required, provide a consent mechanism.
3. How we use information
We use information to respond to enquiries, schedule and conduct calls, provide our services, maintain business records, improve the Site, protect against misuse, and comply with legal obligations. We may also use contact information to follow up about a project or send service-related updates. You can opt out of marketing communications at any time.
4. Booking and scheduling
The booking calendar embedded on this Site is hosted by LeadConnector/GoHighLevel. When you schedule a call, the information you submit is processed by that provider under its own privacy policy, and the appointment details are shared with us. The calendar may set cookies or local storage so it can function correctly.
5. Cookies and third-party services
The Site itself does not set marketing or analytics cookies. Some third-party services used to operate the Site may set cookies or similar technologies:
- LeadConnector/GoHighLevel — the embedded booking calendar.
- Google Fonts — typefaces loaded from Google’s servers; Google may receive your IP address.
- Our hosting provider — standard server logs for security and reliability.
You can control cookies through your browser settings. Blocking cookies may affect the booking calendar.
6. How we share information
We do not sell your personal information. We may share information with service providers that help us operate the Site and deliver our services, including hosting, scheduling, email, and professional advisors. These providers are expected to protect information and use it only for the services they provide to us.
We may also disclose information if required by law, to protect our rights or the rights of others, to investigate fraud or security issues, or as part of a business transfer. We may share information with your consent.
7. Data retention
We retain information for as long as needed to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive personal, financial, or health information by email or through the booking calendar.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; or to opt out of marketing communications. To make a request, email [email protected]. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.
California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. You may exercise these rights by contacting us at the email above.
10. Children
The Site and our services are intended for businesses and adults. They are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will take appropriate steps to delete it.
11. International transfers
We may process information in the United States and other countries where we or our service providers operate. Those countries may have different data protection laws than your country. Where required, we use appropriate safeguards for transfers of personal information.
12. Other sites and services
The Site links to AscendPlatform, Ascend AI Studio, and other third-party sites. Those services are governed by their own privacy policies. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies before providing information.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the date above. Your continued use of the Site after an update means you accept the updated policy.
14. Contact
Questions about this Privacy Policy? Contact CM Virtual Solutions LLC at [email protected]. For legal notices, email [email protected]. For general enquiries, email [email protected].